🔒 Privacy Policy – Shopeora

Website: www.shopeora.com
Email: support@shopeora.com

1. Introduction

At Shopeora, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms of this policy.

2. Information We Collect

When you interact with our WooCommerce store, we may collect the following information:

• Personal Details: Name, email address, billing and shipping addresses, phone number, and order history.
• Payment Information: Processed securely through our payment gateways. We do not store credit/debit card details on our servers.
• Account & Checkout Data: Account credentials (if you create an account), IP address, and any information entered during checkout.
• Communication Data: Messages or inquiries submitted via contact forms, email, or WhatsApp.
• Cookies & Analytics: Browser type, device information, and site navigation to improve your experience.

3. How We Use Your Information

We use your personal information to:

• Process and deliver your orders, including managing returns and refunds.
• Provide customer support and respond to inquiries promptly.
• Send important updates about your order or account.
• Improve our website, products, and overall user experience.
• Comply with legal obligations and protect our business.

4. Sharing Your Information

We do not sell your personal data. We may share information only with:

• Shipping and fulfillment partners: To deliver your order.
• Payment processors: To securely process payments.
• Service providers: Such as WooCommerce, analytics, or marketing tools that assist with store functionality.

5. Customer Rights (GDPR / CCPA)

You have the following rights regarding your personal data:

• Access the personal data we store about you.
• Request correction or deletion of your personal information.
• Withdraw consent for marketing communications.
• Request a copy of your order history and checkout details.

To exercise any of these rights, please contact us at support@shopeora.com. We will respond within 30 days.

6. Cookies

Our website uses cookies to improve functionality, remember your preferences, and track analytics. You can manage or disable cookies through your browser settings at any time.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above, including legal and accounting obligations.

8. WooCommerce & Third-Party Compliance

All WooCommerce data handling follows built-in security standards, including SSL encryption for checkout and secure storage of order details. Third-party service providers are contractually obligated to safeguard your information.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, reach out to us:

🕘 Business Hours: Monday – Saturday, 9:00 AM – 10:00 PM (G

📨 Email: support@shopeora.com